CUSTOMER SATISFACTION HAS A DIRECT IMPACT ON RESTAURANT REVENUE
Customer satisfaction is a metric that indicates how happy and satisfied consumers are with the products and services a business provides. The measurement of satisfaction in restaurants includes factors such as quality, attention, food, environment, among others.
BENEFITS
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Correct any deviation in the quality of service.
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Increases the level of consumer loyalty.
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It allows you to improve your products and grow as a brand.
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Improve the consumer experience.
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Encourage employees to maintain quality standards.
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Showcase in your social media posts the quality results of an independent and unbiased measurement.
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Consumer satisfaction directly affects company revenue, so measuring it constantly will give you insight into how well you're doing.
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A totally free review of the restaurant will be published on our portal and on our social networks.
CONTRACT OUR CUSTOMER SATISFACTION ASSESSMENT SERVICE
The service includes:
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Design of a structured digital questionnaire, data capture and reporting of indicator results every 7 days.
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Design and printing of a 6"x4" flayer with a QR code, which is delivered to each of the diners at the table so that they have access to the quality survey.
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After two months of contracting the service, a publication will be written in our Insights section.
REQUEST INFORMATION