CUSTOMER SATISFACTION HAS A DIRECT IMPACT ON YOUR COMPANY REVENUE
Customer satisfaction is a metric that indicates how happy and satisfied consumers are with the products and services a business provides. The measurement of satisfaction includes factors such as quality, attention, product, user experience, environment, among others.
BENEFITS
-
Correct any deviation in the quality of the service or product offered.
-
Increases the level of consumer loyalty.
-
It allows you to improve your products and grow as a brand.
-
Improve the shopping experience and customer retention.
-
A completely free review of the store or product will be published on our portal and on our social networks.
CONTRACT OUR CUSTOMER SATISFACTION ASSESSMENT SERVICE
The service includes:
-
Design of a structured digital questionnaire, data capture and reporting of indicator results.
-
The necessary advice for sending the surveys by email, through social networks, through a QR code, or through one-on-one interviews via video meeting platforms.
-
After two months of contracting the service, a publication will be written in our Insights section.
REQUEST INFORMATION