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DO YOU KNOW HOW SATISFIED YOUR CONSUMERS ARE?

MARKET RESEARCH 

Customer feedback

CUSTOMER SATISFACTION HAS A DIRECT IMPACT ON YOUR COMPANY REVENUE

Customer satisfaction is a metric that indicates how happy and satisfied consumers are with the products and services a business provides. The measurement of satisfaction includes factors such as quality, attention, product, user experience, environment, among others.

BENEFITS

  • Correct any deviation in the quality of the service or product offered.

  • Increases the level of consumer loyalty.

  • It allows you to improve your products and grow as a brand.

  • Improve the shopping experience and customer retention.

  • A completely free review of the store or product will be published on our portal and on our social networks.

Customer feedback

CONTRACT OUR CUSTOMER SATISFACTION ASSESSMENT SERVICE

The service includes:

  1. Design of a structured digital questionnaire, data capture and reporting of indicator results.

  2. The necessary advice for sending the surveys by email, through social networks, through a QR code, or through one-on-one interviews via video meeting platforms.

  3. After two months of contracting the service, a publication will be written in our Insights section.

survey for stores and products

TAKE A LOOK AT A SAMPLE SURVEY

REQUEST INFORMATION

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